This Cookie Policy explains what cookies are, how Senrie Zip uses cookies, and your choices regarding cookies. By using our services, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies allow websites to recognize your device and remember information about your visit, such as your preferred language, login information, and other settings.
Types of Cookie Technologies
- Cookies: Small text files stored on your device
- Pixels/Web Beacons: Tiny, invisible images that track page views and email opens
- Local Storage: Browser-based storage for larger amounts of data
- Session Storage: Temporary browser storage that clears when the tab is closed
2. How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for our services to function. They enable:
- Account authentication and security
- Loading website preferences
- Processing payments
- Remembering items in your cart or workspace
- CSRF protection and session management
These cookies do not require your consent and cannot be disabled.
Functional Cookies
These cookies enhance functionality by:
- Remembering your preferences and settings
- Providing personalized content
- Enabling social media features
- Supporting live chat and customer support
- Storing your language and region preferences
Performance / Analytics Cookies
These cookies help us understand how visitors interact with our website by:
- Tracking pages visited and time spent
- Identifying traffic sources and patterns
- Measuring the effectiveness of features
- Helping us improve user experience
- Generating aggregate statistical reports
All analytics data is anonymized and aggregated.
Targeting / Marketing Cookies
These cookies are used to:
- Deliver relevant advertisements
- Measure ad campaign performance
- Personalize advertising based on your interests
- Limit the number of times you see an ad
- Attribute conversions to marketing channels
Social Media Cookies
These cookies enable:
- Sharing content on social platforms
- Embedding social media content
- Tracking social interactions for analytics
3. Cookies We Use
First-Party Cookies
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
senrie_session | Essential | User authentication | Session |
senrie_csrf | Essential | CSRF protection | Session |
senrie_cookie_consent | Essential | Stores cookie preferences | 12 months |
senrie_lang | Functional | Language preference | 12 months |
senrie_theme | Functional | UI theme preference | 12 months |
Third-Party Cookies
| Cookie Name | Provider | Type | Purpose | Duration |
|---|---|---|---|---|
_ga | Google Analytics | Analytics | Unique user identification | 2 years |
_ga_* | Google Analytics | Analytics | Session state | 2 years |
_gid | Google Analytics | Analytics | User distinction | 24 hours |
_fbp | Meta (Facebook) | Marketing | Visit tracking | 3 months |
_gcl_au | Google Ads | Marketing | Conversion tracking | 3 months |
li_sugr | Marketing | Browser identification | 3 months | |
intercom-id-* | Intercom | Functional | Chat identification | 9 months |
player | YouTube | Social Media | Video preferences | 1 year |
4. Third-Party Services
Some cookies are set by third-party services we use:
- Google Analytics — For website analytics and performance monitoring. Privacy Policy
- Hotjar — For user experience analytics including heatmaps and session recordings. Privacy Policy
- Intercom — For customer support and live chat. Privacy Policy
- Stripe — For payment processing and fraud prevention. Privacy Policy
- Meta (Facebook) — For advertising and conversion tracking. Privacy Policy
- Google Ads — For advertising and conversion tracking. Privacy Policy
- LinkedIn — For B2B advertising and audience insights. Privacy Policy
- YouTube (Google) — For embedded video content. Privacy Policy
These third parties have their own privacy and cookie policies. We encourage you to review them.
5. Managing Your Cookie Preferences
Cookie Preference Center
You can manage your cookie preferences at any time using our Cookie Preference Center. Click the cookie settings icon in the bottom-left corner of any page, or visit your account settings.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete all or specific cookies
- Block all or certain types of cookies
- Set preferences for certain websites
Here is how to manage cookies in popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Opt-Out Links
You can opt out of specific third-party cookies:
- Google Analytics Opt-out Browser Add-on
- Facebook Ad Preferences
- LinkedIn Ad Preferences
- NAI Opt-out Tool
- DAA Opt-out Tool
Do Not Track
We respect Do Not Track (DNT) browser signals. When we receive a DNT signal, we will not set non-essential tracking cookies.
Global Privacy Control
We also respect Global Privacy Control (GPC) signals as required by applicable laws including the CCPA/CPRA.
6. Impact of Disabling Cookies
If you disable essential cookies, some features may not work properly:
- You may not be able to log in to your account
- Your preferences may not be saved
- Some pages may not load correctly
- Personalized content may not display
- Live chat support may be unavailable
Disabling non-essential cookies will not affect core functionality, but you may see less relevant advertising and we may not be able to optimize your experience.
7. Data Retention
Cookie data retention periods vary by type:
- Session cookies are deleted when you close your browser
- Persistent cookies remain for their specified duration (see tables above)
- Analytics data is retained for up to 26 months
- Marketing data is retained for up to 90 days
8. International Considerations
Our cookie practices comply with:
- GDPR (General Data Protection Regulation) — EU/EEA
- ePrivacy Directive — EU/EEA
- CCPA/CPRA — California, USA
- LGPD — Brazil
- POPIA — South Africa
For users in jurisdictions requiring prior consent, non-essential cookies are only activated after you provide consent through our Cookie Preference Center.
9. Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We recommend reviewing this policy periodically.
10. Contact Us
If you have questions about our Cookie Policy, please contact us at:
- Email: privacy@senrie.com
- Data Protection Officer: dpo@senrie.com
- Address: Senrie Zip, Inc., 548 Market St, Suite 36879, San Francisco, CA 94104