Welcome to Senrie Zip. By accessing or using our platform, you agree to be bound by these Terms of Use. Please read them carefully.
1. Acceptance of Terms
By creating an account, accessing, or using Senrie Zip’s services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Description of Service
Senrie Zip provides a project management platform that enables teams to organize, track, and manage work. Our service includes:
- Project and task management
- Team collaboration tools
- Workflow automation
- Analytics and reporting
- API access (for paid plans)
- Integration with third-party services
- AI-powered agents for engineering workflow automation
3. User Accounts
Account Registration
To use our services, you must:
- Provide accurate and complete registration information
- Be at least 13 years of age (or the applicable age of digital consent in your jurisdiction)
- Have the authority to bind your organization (if applicable)
- Maintain the security of your account credentials
Account Responsibilities
You are responsible for:
- All activities that occur under your account
- Maintaining the confidentiality of your credentials
- Promptly notifying us of any unauthorized access
- Complying with these terms and applicable laws
4. Subscription and Payment
Paid Services
All Senrie Zip plans are premium offerings billed monthly or annually. By subscribing, you agree to:
- Pay the applicable fees on time
- Provide valid payment information
- Authorize us to charge your payment method for all fees
Current pricing tiers:
| Plan | Price | Members |
|---|---|---|
| Starter | $2,000/mo | Up to 20 members |
| Starter Max | $3,900/mo | Up to 50 members |
| Enterprise | Custom | Unlimited |
Free Trial
All plans include a 14-day free trial period. No credit card is required to start a trial. At the end of your trial, you must subscribe to continue using the platform. We reserve the right to modify or discontinue trials at any time.
Subscription Changes
You may upgrade, downgrade, or cancel your subscription at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle. No refunds are provided for partial billing periods unless required by law.
Annual Billing
Annual billing offers a 20% discount. Annual subscriptions are non-refundable after 30 days from purchase, except where required by applicable law.
5. Acceptable Use
You agree NOT to use our services to:
- Violate any applicable laws or regulations
- Infringe on the rights of others (intellectual property, privacy, etc.)
- Transmit harmful, threatening, defamatory, or obscene content
- Introduce malware, viruses, or other malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the integrity of our services
- Engage in activities that could harm Senrie Zip or our users
- Resell or redistribute our services without authorization
- Use automated means to scrape, collect, or mine data from our services
- Reverse engineer, decompile, or disassemble our software
6. Content
Your Content
You retain ownership of all content you submit to our platform. By posting, uploading, or sharing content, you grant us a worldwide, royalty-free license to use, store, display, and reproduce such content solely to provide and improve our services.
Content Backups
While we maintain regular backups, you are ultimately responsible for maintaining your own backups of your content. We are not liable for any loss or corruption of your content.
Prohibited Content
You may not post content that:
- Is illegal, harmful, or violates others’ rights
- Contains viruses or malicious code
- Is spam, phishing, or other unsolicited communications
- Contains personally identifiable information of others without consent
- Promotes discrimination, bigotry, or hatred
7. Intellectual Property
Senrie Zip and its services, including all content, features, and functionality, are owned by Senrie Zip, Inc. and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our services without our prior written consent.
Feedback
If you provide us with feedback, suggestions, or ideas, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate that feedback without obligation to you.
8. Service Level Agreement
For Starter Max and Enterprise plans, we offer a 99.9% uptime SLA. Details are available in our SLA documentation. If we fail to meet the SLA, you may be eligible for service credits as described in the SLA terms.
9. Termination
Termination by You
You may cancel your account at any time through your account settings. Upon cancellation:
- Your right to use our services stops at the end of your current billing period
- You may export your data for 30 days after cancellation
- After 30 days, your data will be permanently deleted
Termination by Us
We may suspend or terminate your account and access to our services if:
- You violate these terms
- Your payment fails and remains outstanding for 14 days
- We are required by law
- We discontinue the service (with 90 days notice)
10. Disclaimers and Limitation of Liability
Disclaimer
OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SENRIE ZIP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR OUR SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) $100.
11. Indemnification
You agree to indemnify, defend, and hold harmless Senrie Zip and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of:
- Your use of our services
- Your content
- Your violation of these terms
- Your violation of any third-party rights
12. Modifications to Terms
We may modify these terms at any time. We will provide at least 30 days notice of material changes via email or in-app notification. Your continued use of our services after such changes constitutes acceptance of the new terms.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
14. Dispute Resolution
Any disputes arising from these terms shall first be subject to good-faith negotiation for 30 days. If unresolved, disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association’s Commercial Arbitration Rules. Arbitration will be conducted in San Francisco, California.
Class Action Waiver: You agree to resolve disputes individually, not as part of a class action or representative proceeding.
15. Miscellaneous
- Entire Agreement: These terms, together with our Privacy Policy and any applicable order forms, constitute the entire agreement between you and Senrie Zip.
- Waiver: Our failure to enforce any right or provision does not constitute a waiver of such right.
- Severability: If any provision is found unenforceable, the remaining provisions will remain in effect.
- Assignment: You may not assign these terms without our written consent. We may assign them freely.
- Force Majeure: Neither party shall be liable for delays caused by circumstances beyond reasonable control.
16. Contact Us
If you have questions about these Terms of Use, please contact us at:
- Email: legal@senrie.com
- Address: Senrie Zip, Inc., 548 Market St, Suite 36879, San Francisco, CA 94104